Communication is so important to my buyers and sellers

How often do you contact your your sellers and buyers, I  always tell our sellers they will hear from me either by email, text or voice once a week.  I give them an update of what we are doing to sell their house and what the feedback has been for the last week (I call it, the good, the bad and the ugly).

Communication is key when working with clients.  On some of the expired listings we have listed, the sellers biggest complaint has been that they never hear from their agent once the sign goes in the ground.  We think that it is important to keep the sellers informed so they do not get frustrated with the selling process.  And besides, they may know someone else who wants to sell their home and if we do a good job, they will recommend us.

Once a week seems to be the right amount of time to give our sellers an update, unless there is a contract.   Contracts are the best type of feedback we can give our sellers.